Do you know someone who can fix this?
That's often how finding help at home begins.
FindUs lets people show the problem, receive offers from nearby workers, and choose who to hire.
I co-founded FindUs and helped shape both apps. My work spans product design, strategy, marketing, and parts of the frontend.
- My role
- Co-founder & CEO · Product design
- Product
- Customer + Partner mobile apps
- Launched in
- Gulshan-e-Iqbal, Karachi
Finding help was harder than it needed to be.
People often relied on someone they knew to find a plumber, electrician, or repair worker.
That made it difficult to compare workers, understand prices, or know who was available.
We wanted to give people another way to ask for help.
I redesigned booking around requests and offers, with inDrive as a reference for the interaction.
One request, two apps.
A customer shows what needs fixing. Nearby workers review the request and send their prices.
The customer compares the offers and chooses who to hire.
A request gives the worker context before an offer.
Who is coming to my home?
Customers need to know more than a worker's name and price.
We included identity verification for partners and information about their services, ratings, and work history to help customers decide.
Services, profiles, and review status
What happens after I send a request?
The app shows when workers are responding and what happens after someone is chosen.
Customers can follow the worker's progress instead of being left guessing.
Help and cancellation
Contact, delay, cancellation, and support have a place in the journey.
The arrival cancellation state discloses a visiting charge before cancellation.
The worker sets a price. The customer decides.
Every job is different.
Partners review the request and quote a labor price. Customers can compare offers before choosing.
Labor and materials are separate.
Some repairs need extra materials.
Customers can ask a worker to bring what's needed, with the material cost explained separately from labor.
The other side of the request.
The Partner app helps workers manage their availability, respond to requests, set prices, complete jobs, and track earnings.
It's a different experience, designed around the same request.
Be available
Workers choose when they are ready to receive requests.
From accepted job to completion
The accepted request leads through starting the job to confirming completion.
Understand the money
Earnings separate the job amount, commission, and take-home figure. The wallet keeps top-ups and deductions in a separate history.
We started in Gulshan-e-Iqbal.
FindUs launched in Gulshan-e-Iqbal, Karachi, with more than 30 independent service workers onboarded.
We've raised PKR 1.3 million and continue operating while working toward further funding and expansion.
Working with Kamran
Kamran is my co-founder and leads much of the technology work. This is a shared product, with responsibilities extending beyond the design file.
Both sides have to make sense.
A customer wants someone reliable. A worker wants a fair chance to earn.
Designing FindUs meant thinking about both.
Look closer at the flows.
Browse the original Customer and Partner designs, including supporting features and alternative states.
About these screens
These are design exports with representative interface values. Paired examples may show different requests and prices. Personal details are obscured. The supplied Customer journey ends at arrival; completion is shown from the Partner app. Business context is owner-supplied; production parity of every export remains unverified.